How to Deliver 5★ Customer Service in the Beauty Industry
Created by London Lash Approved Trainer Karis Warren

In the beauty world, it’s not just about flawless classic eyelash extensions, stunning hybrid lashes, or perfectly laminated brows — it’s about how you make your clients feel. This recorded webinar is packed with real, relatable advice for lash and brow professionals who want to elevate the client experience, grow their confidence, and build a beauty business that people rave about.

Whether you specialise in lash lifts, classic lashes, russian lashes, or offer full eyelash extension services, this course will help you deliver a 5-star experience from consultation to checkout. You’ll also pick up tips that apply whether you’re home-based, salon-based, or just starting out after completing your lash course.

From handling eyelash glue safely, to explaining the difference between cluster lashes and lash extensions, to upselling your lash lift kit or introducing clients to lash extension courses — you’ll walk away with the tools to enhance every interaction.

Ready to take your client care to the next level? This is the lash course you don’t want to miss.

Business Masterclasses

The Secrets of a Busy Lash Technician - Online Masterclass

Top Business Tips from Hanna Putjato - Online Masterclass

How To Deliver 5 Star Customer Service - Recorded Webinar by Karis Warren